Contact details


Please find below the many ways you can contact us:

By phone:

Our Customers Services team are available Monday to Friday from 9am to 5pm and ready to take your call on 0300 500 6262

By email:

By post:

Aldwyck Housing Group, 6 Houghton Hall Business Park, Porz Avenue, Houghton Regis, Bedfordshire, LU5 5UZ


01582 869200

Visit our Head Office:

Sat Nav ref LU5 5UZ (PDF map and directions to Houghton Hall)  

By text:

Text ALDWYCK, your 4 digit PIN number and your request to 82222.

If you have not received a PIN number to use the text service please contact Customer Services and they will register you for this service.

We also operate a text relay service for our hard of hearing customers. For more information on this service visit To use the text relay service please dial our usual Customer Services number 0300 500 6262.

By the Aldwyck smartphone app:

Getting in touch with us is even easier now that you can now download our free Aldwyck App, for iOS and android, on your smart phone! So visit your app store today.

The Aldwyck App allows you to:

  • Report a repair
  • Report antisocial behaviour
  • Request a rent reminder
  • Pay your rent
  • Find out details about events in your area 
  • Access your own personal income calculator
  • Access a housing benefit under- occupancy calculator
  • Access to our contact details and website

Once you have downloaded the Aldwyck App, remember to put your details in the profile section and then you are ready to go.

Media enquiries

All media-related enquiries or requests for information should be directed to Aldwyck Housing Group's Communications Team. Please visit our Latest News page for contact details.

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