Our Annual Report is an open and honest insight into our performance in 2011/12 and is now available to download from our website.
Our approach this year is to publish the Annual Report online and only send hard copies when requested rather than sending a copy to everyone, whether they want it or not. This is in line with other housing associations and is more environmentally friendly. If you would like to be sent a copy please complete the online publication request form or call Customer Services on 0300 500 6262.
Download a copy of the Annual Report 2011-2012 [pdf] 1MB .