Report a Repair

To report a repair call:

0300 500 6262 (Monday to Friday from 8.00am to 5.00pm)

An out of hours service for emergency repairs is provided by our agent on the same number 0300 500 6262 – please note emergency repairs may only ‘make safe’ the fault and could require a follow up appointment to ‘make good’ your repair.



Via our Report a repair form

By text:

Text REPAIRS, your 4 digit PIN number and your request to 82222.

If you have not received a PIN number to use the text service please contact Customer Services and they will register you for this service.

By using the Aldwyck app:

Download our free Aldwyck App, for iOS and android, on your smart phone - visit your app store today.

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