Report a Repair
To report a repair call:
0300 500 6262 (Monday to Friday from 8.00am to 5.00pm)
An out of hours service for emergency repairs is provided by our agent on the same number 0300 500 6262 – please note emergency repairs may only ‘make safe’ the fault and could require a follow up appointment to ‘make good’ your repair.
Online:Via our Report a repair form
Text REPAIRS, your 4 digit PIN number and your request to 82222.
If you have not received a PIN number to use the text service please contact Customer Services and they will register you for this service.
By using the Aldwyck app:
Download our free Aldwyck App, for iOS and android, on your smart phone - visit your app store today.