Getting in touch with us

By phone:

Our Customers Services team are available Monday to Friday from 9am to 5pm and ready to take your call on 0300 500 6262

    Busy times

By email:


Why not contact us using webchat during our regular opening hours. Click on the 'Chat Live now' box and select live support to be put through to a member of our friendly team. 

By post:

Aldwyck Housing Group, 6 Houghton Hall Business Park, Porz Avenue, Houghton Regis, Bedfordshire, LU5 5UZ


01582 869200

By the Aldwyck smartphone app:

Getting in touch with us is even easier now that you can now download our free Aldwyck App, for iOS and android, on your smart phone! So visit your app store today.

The Aldwyck App allows you to:

  • Report a repair
  • Report antisocial behaviour
  • Request a rent reminder
  • Pay your rent
  • Find out details about events in your area 
  • Access your own personal income calculator
  • Access a housing benefit under- occupancy calculator
  • Access to our contact details and website

Once you have downloaded the Aldwyck App, remember to put your details in the profile section and then you are ready to go.

Visit our Head Office:

Sat Nav ref LU5 5UZ (Directions to Aldwyck Head Office[pdf] 762KB)  

Press enquiries

All media-related enquiries or requests for information should be directed to Aldwyck Housing Group's Communications Team. Please visit our Press office page for contact details.