1. Who we are

    1. Our mission, aims and values
    2. Our history
    3. Our services
      1. Rooms for hire
    4. Our team
    5. How we are doing
      1. Our performance
      2. What we spend money on
    6. Our publications
      1. Customer publications
        1. Repairs
          1. Window repairs
          2. Bathroom repairs
          3. Kitchen repairs
          4. External door repairs
          5. Damp and condensation
          6. Repairs and maintenance
        2. Moving in
          1. Your monthly assured shorthold tenancy
          2. Your starter tenancy
          3. Your assured tenancy
        3. General information
          1. Getting Involved
          2. Fire safety evacuate
          3. Fire safety stay put
          4. Complaints
          5. Antisocial behaviour
        4. Home Owners information
          1. Leaseholders ground rent and service charges
          2. Shared Ownership rent and service charges
          3. Home Ownership planned works
          4. Home ownership repairs and maintenance
          5. Welcome to Home Ownership
      2. Customer Annual Reviews
    7. What you can expect from us
    8. Procurement and suppliers
      1. Terms and Conditions - purchase of Goods and Services
  2. Finding a home

    1. I want to buy my home
      1. Help to Buy
      2. Right to buy
      3. Lea Valley Homes
      4. Retirement services
      5. Housing services for older people
    2. I want to rent my home
      1. How to apply for housing
      2. Mutual exchange
      3. New home standards
      4. Housing services for younger people
        1. Frequently asked questions
        2. Student accommodation
      5. Supported Housing
        1. Current vacancies in supported housing
        2. Floating support
  3. Supporting you

    1. Money and benefit advice
      1. Income Maximisation Advisers
      2. Welfare Reform
        1. Universal Credit
        2. Benefit Cap
        3. Bedroom Tax
      3. The SUM in Beds project
      4. The MILE in Herts project
      5. Other sources of information
    2. My home energy
    3. My home contents insurance
    4. Safeguarding
    5. Hertfordshire Floating Support Service
    6. Visiting Support Service
    7. Physical disability adaptations
    8. Equality and Diversity
    9. Useful links
  4. Working for us

    1. Current vacancies
  5. My home

    1. I own my home
      1. Welcome to your new home
      2. Your lease
      3. Ground rent and service charges
      4. Lodgers
      5. Be safe in your home
        1. Gas safety
        2. Asbestos
      6. Reporting antisocial behaviour or hate crime
      7. Looking to move?
      8. Contacts
    2. I rent my home
      1. Welcome to your new home
      2. Information for Leaseholders
      3. Rent and service charge review
      4. Improving your home
      5. Keeping a pet
      6. Paying rent, service charges and ground rent
        1. How it is calculated
        2. Make a payment
        3. Difficulty paying
      7. Lodgers
      8. Responsibility for repairs and maintenance
        1. Planned maintenance
      9. Be safe in your home
        1. Asbestos
        2. Gas safety
      10. Reporting antisocial behaviour or hate crime
      11. Looking to move?
    3. Getting Involved
  6. Press office

    1. Latest news
    2. Archived News
  7. Getting in touch

    1. Need a repair?
    2. Our app
    3. Complaints
    4. Compliments and suggestions