1. My home

    1. I own my home
      1. Welcome to your new home
      2. Home Owners information
        1. Leaseholders ground rent and service charges
        2. Shared Ownership rent and service charges
        3. Home Ownership planned works
        4. Home ownership repairs and maintenance
        5. Welcome to Home Ownership
      3. Your lease
      4. Ground rent and service charges
      5. Lodgers
      6. Be safe in your home
        1. Gas safety
        2. Asbestos
      7. Reporting antisocial behaviour or hate crime
      8. Looking to move?
      9. Contacts
    2. I rent my home
      1. Welcome to your new home
      2. Information for Leaseholders
      3. Rent and service charge review
      4. Affordable tenancies
      5. Repairs
        1. Window repairs
        2. Bathroom repairs
        3. Kitchen repairs
        4. External door repairs
        5. Damp and condensation
        6. Repairs and maintenance
      6. Improving your home
      7. Keeping a pet
      8. Paying rent, service charges and ground rent
        1. How it is calculated
        2. Make a payment
        3. Difficulty paying
      9. Lodgers
      10. Responsibility for repairs and maintenance
        1. Planned maintenance
      11. Be safe in your home
        1. Asbestos
        2. Gas safety
      12. Reporting antisocial behaviour or hate crime
      13. Looking to move?
    3. Getting Involved
  2. Who we are

    1. Our mission, aims and values
    2. Our history
    3. Our services
      1. Connect Property Services
      2. Rooms for hire
    4. Our team
    5. How we are doing
      1. Our performance
      2. What we spend money on
    6. Our publications
      1. Customer publications
      2. Customer Annual Reviews
    7. What you can expect from us
    8. Our Gender Pay Report
    9. Procurement and suppliers
      1. Terms and Conditions - purchase of Goods and Services
  3. Finding a home

    1. I want to buy my home
      1. Help to Buy
      2. Right to buy
      3. Lea Valley Homes
      4. Retirement services
      5. Housing services for older people
    2. I want to rent my home
      1. How to apply for housing
      2. Mutual exchange
      3. New home standards
      4. Vacant property re-let standards
      5. Moving in
        1. Your monthly assured shorthold tenancy
        2. Your starter tenancy
        3. Your assured tenancy
      6. Housing services for younger people
        1. Frequently asked questions
      7. Student accommodation
      8. Supported Housing
        1. Current vacancies in supported housing
        2. Floating support
  4. Supporting you

    1. Money and benefit advice
      1. Income Maximisation Advisers
      2. Welfare Reform
        1. Universal Credit
        2. Benefit Cap
        3. Bedroom Tax
      3. Other sources of information
    2. My home energy
    3. My home contents insurance
    4. Safeguarding
    5. Antisocial behaviour
    6. Fire safety
      1. Fire safety evacuate
      2. Fire safety stay put
    7. Hertfordshire Floating Support Service
    8. Visiting Support Service
    9. Physical disability adaptations
    10. Equality and Diversity
    11. Useful links
  5. King Street Housing

    1. King Street Housing - Living with us
      1. How to become a tenant
      2. Leaseholders and Shared Owners
        1. Your lease
        2. What is shared ownership?
        3. What is a leaseholder?
        4. Paying your rent and service charges
        5. Homeowners Handbook
      3. Paying your rent
      4. Involving you
      5. Managing estates
      6. Service standards
      7. Make a complaint
      8. Antisocial behaviour
    2. King Street Housing - Finding a home
      1. Homes to rent
      2. Shared Ownership - Help to Buy
      3. Moving home
        1. Home-Link
        2. HomeSwapper
    3. King Street Housing - Property Management
      1. Private landlords
      2. SCDC Empty Homes Grant Scheme
      3. Rent Deposit Guarantee Scheme
    4. King Street Housing - Rent to Buy
    5. King Street Housing - Contact us
    6. King Street Housing - Latest publications
  6. Working for us

    1. Current vacancies
  7. Press office

    1. Latest news
    2. Archived News
  8. Getting in touch

    1. Need a repair?
    2. Our app
    3. Compliments and suggestions
    4. Complaints
      1. Complaints questions