1. Who we are

    1. Our mission, aims and values
    2. Our history
    3. Our services
      1. Connect Property Services
      2. Rooms for hire
    4. Our team
    5. How we are doing
      1. Our performance
      2. What we spend money on
    6. Our publications
      1. Customer publications
        1. Repairs
          1. Window repairs
          2. Bathroom repairs
          3. Kitchen repairs
          4. External door repairs
          5. Damp and condensation
          6. Repairs and maintenance
        2. Moving in
          1. Your monthly assured shorthold tenancy
          2. Your starter tenancy
          3. Your assured tenancy
        3. General information
          1. Getting Involved
          2. Fire safety evacuate
          3. Fire safety stay put
          4. Antisocial behaviour
        4. Home Owners information
          1. Leaseholders ground rent and service charges
          2. Shared Ownership rent and service charges
          3. Home Ownership planned works
          4. Home ownership repairs and maintenance
          5. Welcome to Home Ownership
      2. Customer Annual Reviews
    7. What you can expect from us
    8. Our Gender Pay Report
    9. Procurement and suppliers
      1. Terms and Conditions - purchase of Goods and Services
  2. Finding a home

    1. I want to buy my home
      1. Help to Buy
      2. Right to buy
      3. Lea Valley Homes
      4. Retirement services
      5. Housing services for older people
    2. I want to rent my home
      1. How to apply for housing
      2. Mutual exchange
      3. New home standards
      4. Vacant property re-let standards
      5. Housing services for younger people
        1. Frequently asked questions
        2. Student accommodation
      6. Supported Housing
        1. Current vacancies in supported housing
        2. Floating support
  3. Supporting you

    1. Money and benefit advice
      1. Income Maximisation Advisers
      2. Welfare Reform
        1. Universal Credit
        2. Benefit Cap
        3. Bedroom Tax
      3. Other sources of information
    2. My home energy
    3. My home contents insurance
    4. Safeguarding
    5. Hertfordshire Floating Support Service
    6. Visiting Support Service
    7. Physical disability adaptations
    8. Equality and Diversity
    9. Useful links
  4. My home

    1. I own my home
      1. Welcome to your new home
      2. Your lease
      3. Ground rent and service charges
      4. Lodgers
      5. Be safe in your home
        1. Gas safety
        2. Asbestos
      6. Reporting antisocial behaviour or hate crime
      7. Looking to move?
      8. Contacts
    2. I rent my home
      1. Welcome to your new home
      2. Information for Leaseholders
      3. Rent and service charge review
      4. Affordable tenancies
      5. Improving your home
      6. Keeping a pet
      7. Paying rent, service charges and ground rent
        1. How it is calculated
        2. Make a payment
        3. Difficulty paying
      8. Lodgers
      9. Responsibility for repairs and maintenance
        1. Planned maintenance
      10. Be safe in your home
        1. Asbestos
        2. Gas safety
      11. Reporting antisocial behaviour or hate crime
      12. Looking to move?
    3. Getting Involved
  5. Working for us

    1. Current vacancies
  6. Press office

    1. Latest news
    2. Archived News
  7. Getting in touch

    1. Need a repair?
    2. Our app
    3. Compliments and suggestions
    4. Complaints
      1. Complaints questions
  8. King Street Housing

    1. King Street Housing - Living with us
      1. How to become a tenant
      2. Leaseholders and Shared Owners
        1. Your lease
        2. What is shared ownership?
        3. What is a leaseholder?
        4. Paying your rent and service charges
        5. Homeowners Handbook
      3. Paying your rent
      4. Involving you
      5. Managing estates
      6. Service standards
      7. Make a complaint
      8. Antisocial behaviour
    2. King Street Housing - Finding a home
      1. Homes to rent
      2. Shared Ownership - Help to Buy
      3. Moving home
        1. Home-Link
        2. HomeSwapper
    3. King Street Housing - Property Management
      1. Private landlords
      2. SCDC Empty Homes Grant Scheme
      3. Rent Deposit Guarantee Scheme
    4. King Street Housing - Rent to Buy
    5. King Street Housing - Contact us
    6. King Street Housing - Latest publications